Module 10 discussion – course reflection
From this course I learned about the importance of effective communication when working as a case manager. I also learned how to use various methods such as assessments, interventions, and referrals to help clients achieve their desired goals. Additionally, this course taught me about the ethical considerations involved in being a case manager, such as respecting client autonomy and maintaining confidentiality. Finally, I gained insight into different charting techniques used for data visualization and how those can be used to evaluate health care systems.