Which factors led to a failure in program implementation in the organization you selected as a case study?

First, they did not have an effective communication plan in place to ensure that all stakeholders were informed and kept up-to-date on the progress of the program. This lack of visibility into project milestones caused confusion and delays throughout the implementation process.

Second, there was inadequate budgeting for resources such as staff members and technology needed to support the new program. Without these resources, it became difficult to effectively roll out and manage the new system which further hindered its success.

Last but not least, they lacked a comprehensive change management strategy and proper training protocols which limited adoption of the new system among employees who felt overwhelmed with learning something new without any guidance or assistance from leadership teams.