There are several steps involved in the training program to use the software to track Malawi sales.
- Training for new employees. The training would cover the basics of the software as well its capabilities and what it can do to help track sales. A team of skilled trainers would deliver the training. They would combine lectures with interactive exercises and practical sessions in order to make sure that all employees are comfortable using the software.
- Training and support for follow-up: To ensure employees are proficient in the software and to continue their learning, they will be offered ongoing training and support.
- Managerial Training: This program focuses specifically on the use of the software to manage and monitor their sales team. The training would cover how to create reports and analyze data. It also aims at identifying areas of improvement. Supervisors would instruct managers to go to this training and they would provide the information and resources to help them prepare.