Because of the high expectations from all parties, healthcare workplaces have become more complex and sophisticated. To be internationally competitive in health, organisations must have skilled leadership. A variety of strategies are used by effective managers to face unpredicted problems. Effective leadership is possible for healthcare workers by using these strategies to improve their productivity and happiness. The satisfaction of workers with their jobs is a function of the extent to which their needs and values are met by the working environment and their response to it (Tewksbury & Higgins, 2006).
The outcomes and performance for subordinate workers are directly affected by job satisfaction (Spector 2000). Leadership is vital for the accomplishment of health organization’s goals and meeting employees’ expectations. Communication is essential for effective leadership. Mangers face various communication-related challenges including the inability to listen to their employees, explaining complex problems, and delivering bad news. Leadership is not easy. It’s difficult to establish trust that will allow employees to provide honest feedback. Leaders need to be open to mistakes and vulnerable. A leader should show the employees what to do, rather than telling them. Bad news is a problem that leaders often have to face. They may lose their main job, which is to inspire and motivate people.
Leaders face many challenges when it comes to motivating and improving teamwork among employees. The success of an organization is directly affected by how well its team collaborates to foster creativity among employees. Leaders face challenges in harnessing their team’s diverse synergies due to uncertain roles, unclear goals, and lack of trust. Shared responsibilities within a team have the potential to foster confusion regarding individuals’ roles. Leadership requires trust between team members, and setting clear goals.
Literature Review. Motivation, teamwork and collaboration.
Theory and empirical evidence both support employee motivation as a key factor in productivity. Maslow (1943) characterized employee needs like physiological, social, esteem-related, safety & security as well as self-actualization. Maslow’s hierarchy of requirements for employees was determined by their impact on motivation. Herzberg (1966) defined motivation to be two-factors as elements that affect employee motivation. He emphasized the importance of positive recognition and consideration from an employer. Scarnati (2001), argued that ordinary people can achieve extraordinary results through teamwork in collaborative processes.
A team develops effective relationships to achieve a common goal or objective (Harris & Harris, 1996). Focus toward a clear purpose or specific goal is an essential element of a team (Johnson & Johnson, 1995). An organization’s primary objectives can only be achieved with the help of a cohesive team. This is possible through team collaboration and supportive work environments. Strategic objectives in cooperative working environments are achieved through social interdependence and collaboration instead of competitive individualized goals (Luca & Tarricone, 2001).
Effective operation of an organization depends on leadership abilities. For employees’ personal, cultural and social development, it is essential to be able to handle conflict. The conflict management process can cause more issues than the initial conflict. Conflict management is an amalgamation of different behavioral strategies and techniques used to resolve conflict. The positive effects of conflict management on performance can be reduced by creative and imaginative methods.
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