With whom did you interact? Which forms of communication did you use? What issues were communicated about—did they seem to be light-hearted or sensitive? Straightforward or complicated? How would you describe the pace of the interactions and your work?

8:00 AM – I arrived at the hospital and checked in with the nursing station. I interacted with the receptionist, who used verbal communication to ask me to sign in and provide my ID. The interaction was straightforward and brief, and the pace was relatively slow as there were no urgent issues.

10:00 AM – I attended a staff meeting with other healthcare providers, including doctors, nurses, and administrative staff. We used verbal communication to discuss patient care, staffing, and administrative issues. The conversation was professional and serious, with a focus on complex medical issues and patient outcomes. The pace was fast as we had a lot of topics to cover in a short amount of time.

1:00 PM – I visited a patient in their room with the nurse. We used verbal communication to discuss the patient’s symptoms, medical history, and treatment plan. The conversation was sensitive, and we approached it with empathy and care. The pace was relatively slow as we needed to ensure the patient felt heard and understood.

4:00 PM – I completed a phone call with a patient’s family member to discuss the patient’s condition and treatment options. We used verbal communication to discuss the patient’s medical history, diagnosis, and treatment plan. The conversation was complicated, and we took our time to ensure the family member understood the information. The pace was slow as we needed to ensure we covered all the relevant information and answered all the family member’s questions.