Describe three strategies you could use to effectively handle the situation.
When faced with a difficult interactive media scenario in a healthcare setting, there are several strategies that can be used. Firstly, it is important to remain calm and professional when responding by using clear and respectful language at all times. Secondly, actively listening to understand the perspective of the other party is essential; this may help to identify any underlying issues or concerns that need addressing. Thirdly, it is important to ensure both parties feel comfortable in expressing their opinions without judgement or criticism; this can be done through open dialogue and active engagement. Finally, if tensions escalate during the conversation it may be helpful to restate your points in a succinct manner and attempt to find common ground between both parties before moving forward with coming up with possible solutions or compromises that are agreeable for everyone involved.