discussion 04: case managers | HA4120D-Management of Continum Care Services | National American University
The risk of duplication of efforts also increases when multiple parties are involved as everyone may be attempting to complete the same tasks instead of leveraging their collective strengths to jointly handle matters more efficiently. Additionally, if one party does not keep the other updated on progress then important information could be missed resulting in gaps in care delivery – this can become especially problematic if treatment plans depend on up-to-date data as changes in condition could potentially be overlooked.
It is thus likely that having two case managers working with one individual will have some degree of associated risks; however, by establishing effective communication protocols and coordinating closely between the parties these issues can hopefully be avoided while still providing quality care. By setting ground rules upfront regarding responsibilities, decision making processes and reporting structures all stakeholders should then be better able to manage their respective roles with more confidence knowing that no stone has been left unturned.