Assignment 3: case study—merger and acquisition
Secondly, expanding the services offered by the organization may also present certain obstacles due to legal restrictions or regulations that need to be met before these new offerings can become available. Furthermore, this expansion could also lead to increased demand on existing staff members who may not have the capacity or experience necessary to provide quality services in these additional areas.
Finally, increasing customer satisfaction is always challenging as there are often many factors outside of an organization’s control – such as individual experiences or preferences – that can influence how customers rate their overall experience with a given product or service. This makes it difficult to predict exactly how changes made by an organization will impact customer satisfaction levels but ongoing monitoring and evaluation processes are important for tracking progress over time towards achieving these goals.