Planning for customer service/unit 3aa
The second goal would be to respond to all customer inquiries within 24 hours in order to ensure timely resolution of any issues that may arise. Additionally, another key objective could involve training staff on how best to handle difficult situations which will help them feel better equipped when facing challenging customers.
Finally, CSRs should also strive for continuous improvement by attending seminars related to customer service or implementing feedback from customers into their everyday practices. By meeting these goals, CSRs will become more proficient in delivering quality service which is essential for upholding the club’s commitment towards excellence and improving overall customer experience.