What kinds of questions might typically be raised by the senior leadership team or other stakeholders? Prepare a list of these and a response to these.

• What are the expected outcomes of this change project?
Answer: The expected outcomes of this change project are increased efficiency and productivity, improved customer engagement and loyalty, better quality products or services, cost savings due to streamlined processes, as well as a more engaged workforce.

• How will we measure the success of this initiative?
Answer: We can measure the success of this initiative by looking at various metrics such as employee engagement levels (e.g., surveys), customer satisfaction ratings (e.g., Net Promoter Scores), financial results (e.g., revenues/cost savings) and other performance indicators that relate to our strategic goals and objectives.

• What kind of training is required for employees to understand how to use any new technologies or processes introduced during implementation period?
Answer: Depending on what kind of technology or process is being implemented, it may require some form of training for employees in order for them to understand how best to utilize the new tools available at their disposal. This could involve providing online courses; one-to-one coaching; in-person workshops; etc.. To ensure maximum effectiveness when using these technologies/processes post-implementation period, regular refresher sessions should be conducted too so everyone remains up-to-date with any changes that might have taken place since initial roll out date.