Developing a change project – part i
Internal Stakeholders:
• Employees: Employees will benefit from the change project by having improved work processes, better job satisfaction, and increased productivity. They may also gain knowledge and skills that can be applied to other areas of their life. The challenge associated with engaging employees is getting them on board with the new process or technology that is being implemented.
• Management/Leadership: Management will benefit from the change project by having a more efficient organization that can produce higher quality products or services at a lower cost. It might also help increase customer engagement and loyalty. The biggest challenge for leadership when implementing changes is ensuring buy-in from all levels within the organization—from executive staff to frontline employees.
External Stakeholders:
• Customers/Clients: Customers/clients will benefit from the change project by receiving improved services or products in terms of quality, speed of delivery, etc., as well as gaining access to new features not previously available. A key challenge here is managing customer expectations so they understand what kind of experience they should expect during and post-implementation period.
• Vendors/Suppliers: Vendors/suppliers will benefit from any changes made in terms of reduced costs due to streamlined operations; faster turnaround times; better product quality; improved customer service; etc.. This could potentially lead to increased business opportunities for vendors and suppliers alike. The main challenge here lies in maintaining good relationships with existing vendors while onboarding new ones who can provide better value for money without compromising on quality standards set out by the company/organization.