Bus 402 assignment 5 | Business & Finance homework help
For example, if an organization is trying to increase customer retention then they could measure this using metrics such as return purchase rate or loyalty program enrollment. They could also measure customer satisfaction through surveys or interviews which would provide valuable insights into how customers feel about their experiences with the company. Regularly tracking these types of measures allows organizations to quickly adjust their strategy based on changes in market conditions or consumer preferences so they can achieve desired outcomes more efficiently and effectively. Ultimately by setting up a system for regularly measuring success against key criteria outlined in the strategic plan an organization can ensure that it is able to continuously reach its objectives in a timely manner while minimizing wasted resources along the way.