benchmarking o improve quality of care and communicating change
The data for my selected hospital shows that, in comparison to other institutions in the area and across the country, it has a relatively low mortality rate and higher patient satisfaction ratings. Specifically, the hospital’s mortality rate is 5.3%, which is lower than the national average of 6.1%. Additionally, its patient satisfaction score was reported at 94%, which is higher than both other hospitals in the area (averaging 86%) and facilities nationally (averaging 81%). This suggests that this particular institution is providing a high quality of care to its patients when compared to other healthcare providers nearby and throughout the United States.
Furthermore, the data also indicates that this hospital provides patients with shorter wait times for their appointments as well as shorter lengths of stay during their visits. For example, on average it took 8 hours for a patient to be seen from check-in until discharge—less than half of what was reported nationally at 18 hours. Moreover, its length of stay averages 4 days whereas facilities around the country have an average length of 5 days. This suggests that not only are patients receiving good care at this facility but they are also spending less time there overall due to either efficient treatment or prevention against further complications caused by prolonged stays in hospitals.
Overall, these figures indicate that this chosen hospital gives great attention towards providing high quality medical services while still maintaining efficient processes so as to minimize waiting times and duration spent by patients within its facility walls.