Mod 4 case – strategy mapping & the learning and growth perspective
Strategy mapping is a tool used to link an organization’s goals and objectives with the resources and activities needed to achieve them. It is a visual representation of the relationships between goals, strategies, tactics, processes and performance indicators. By mapping out these elements, organizations can identify the necessary changes they need to make in order to improve their performance. Strategy mapping helps businesses identify value propositions by assessing which strategies are most important for delivering customer satisfaction and which processes will enable their success. When used in conjunction with performance management tools such as Balanced Scorecards or Kaizen-style continuous improvement initiatives, strategy mapping can help organizations prioritize resources and ensure that all business units are working together towards common objectives.