Develop strategy, and share this strategy with various stakeholders within the organization.

Applying decision -making skills | Business & Finance homework help

The strategy I would develop and share with stakeholders within the organization is to focus on customer service excellence. By ensuring that our customers are well-informed, have a positive experience, and receive timely answers/resolution to any issues they may have, we can improve customer satisfaction and loyalty. This should be followed by frequent assessment of customer feedback in order to identify areas for improvement. Additionally, the organization should strive to create an environment of open communication between departments so that employees feel empowered to provide solutions quickly and efficiently. Finally, incentives such as rewards programs or discounts could be implemented in order to show appreciation for loyal customers and encourage them to continue supporting our company.