Week 4 case studies | HIM 301 Introduction to Health Informatics | Ashford University
Usability should be incorporated as part of the purchasing process by creating policies and procedures that clearly outline what is expected when it comes to usability. This should include both technical requirements, such as making sure purchased systems are compatible with existing hardware and software, as well as user experience criteria which focus on ease-of-use, accessiblity, and general user satisfaction. Additionally, usability testing should be integrated into the approval phase of the purchasing process so users can provide feedback before a system is implemented. Finally, training on how to use new technology should be provided for staff who will be using these systems on a regular basis.