What course material did you use to help guide your particular communication change?

Enacting communication change week3 | speech 227 | Chamberlain College of Nursing

For my particular communication change, I used a number of different communication styles and approaches. Specifically, I consulted books on non-violent communication, assertiveness training and active listening. Additionally, I read articles about effective methods for dealing with difficult conversations as well as gaining insight into how to better understand one another’s perspectives. Furthermore, I also took advice from co-workers who had experienced similar situations in order to gain further understanding. Finally, I did some research regarding the benefits of positive reinforcement and compliments within a work environment in order to encourage friendly relationship building between myself and other colleagues.