Discuss Cabinet Co.’s remedies, duties and obligations with respect to the casters.

Finance – cabinet co. | Business & Finance homework help

Cabinet Co. has a duty to provide its customers with goods that are fit for purpose, free from defects and of merchantable quality. As such, Cabinet Co. is obligated to remedy any problems that arise with the casters in order to fulfill its contractual obligations under the sale agreement. The remedies available may include replacing the faulty caster wheels at no additional cost, or providing a full refund if the customer so desires. Additionally, Cabinet Co must ensure that it notifies its customers in writing of the issues they have experienced with their purchase and what steps they can take to receive compensation or be made whole again.

In addition ,firm should also investigate internal ways addressing underlying causes avoid recurrence this sort incident long run welcoming feedback both internally externally towards making sure highest standards services maintained Ultimately team would need conduct thorough examination determine exactly what went wrong develop efficient solutions ultimately holding individual/s responsible accountable ensuring same mistakes repeated going forward better prepare face similar circumstances future times come . All being said however companies must prioritize customer satisfaction mitigating damage done best extent possible prevent destruction brand reputation surrounding areas.