Finance questions – financial statement
Southwest Airlines sought to accomplish many different things for its stakeholders, including customers, investors and employees. Specifically, the company was focused on providing high quality customer service in order to retain loyal flyers and attract new customers. Southwest also aimed at increasing shareholders’ value by efficiently controlling costs and expenses while maximizing profits. In terms of employee relations, the airline strived to offer competitive salaries compared with their competitors as well as a number of attractive benefits such as stock options, paid time off programs and health insurance plans.
In terms of customer service initiatives, Southwest Airlines have implemented several policies such as an open seating policy that allows passengers flexibility when flying; free baggage check-in for domestic flights that starts from 15 minutes before departure; an alternative dispute resolution program designed to ensure satisfaction during disputes with employees; guaranteed reservations even during overbooked situations; online booking/status updates available 24×7 etc.. Additionally they emphasize collaboration between staffs + management within departments across organization whilst measuring performance against explicit benchmarks set place further enhanced by strong corporate governance standards enacted through Executive Board meetings & other similar protocols too helping sustain positive growth trajectory…
Having said that given below table goes onto illustrate how all prior actions taken have indeed had direct (if not indirect) effect re: profitability wise thereby showcasing impressive increase seen bottomline area factoring inflation rate into equation accordingly.