Case exersice 2 computer services limited
One of the major differences between delivering IT solutions as opposed to traditional services is that while with the latter, customer meetings can be held at their offices or conference rooms, offering IT solutions typically requires on-site visits from professional technicians who will provide assistance with installation, setup and configuration. This will require CSL to hire additional personnel not only knowledgeable but also certified in managing specific types of technologies such as cloud computing or cyber security hardware related products like routers firewalls etc; They must also ensure that these employees have up-to-date licensing if applicable along with experience working in customer service environments. Furthermore one key factor distinguishing standard businesses from those utilizing digital platforms should remain forefront mind hiring process finding qualified applicants become even more vital and necessary
In order for Company Ltd survive rapidly changing market landscape there are few recommendations need take Implementing an appropriate staffing strategy where by additional personnel can hired trained properly meet organizations specific project management requests Additionally they should prioritize identifying areas improvement allowing them monitor operations processes more efficiently Enforcing standardized procedures while also embracing knowledge sharing within departments will enable every team member understand value each persons contribution organization maximize impact projects Allowing employees work independently whenever possible promoting sense trust respect among colleagues make both administration lower level staff feel valued foster better relationships A formularized training program dedicated solely educating new hires practitioners further promote organizational growth Lastly access best available tools technology tried tested result being better equipped handle any technological advances may emerge future In conclusion Computer Services Limited must implement these recommendations its implementation process ensuring effective delivery it solutions place < br>
Read the case found at the end of Chapter 6 in your textbook and write a two- to three-page paper (excluding title and reference pages), according to APA style guidelines, on the following items.
Use at least two scholarly sources, in addition to the textbook, to support your points.