Ncm 512 module 4 | NCM512
The Organization: I chose to write about a workplace conflict that occurred at my previous organization, which was a small business consulting firm.
The Conflict: My former employer had brought on a new employee and as part of the onboarding process, the employee and her manager decided to have regular check-in meetings for the first few months to review progress and provide feedback. Unfortunately, there were disagreements between these two parties over expectations and outcomes after the first meeting.
Choose a Side: For this assignment, I chose to focus on the perspective of my former employer.
Part II – How Was it Negotiated? (in about 1 full page)
PN – Principled Negotiation was not used in this case as it is often seen as too complex or time consuming for smaller organizational conflicts such as these. However, if PN had been employed it would have greatly benefited both sides by encouraging cooperation rather than an adversarial approach while allowing them both to develop mutually beneficial solutions that respected each other’s needs. This could have resulted in better communication between them since PN emphasizes listening actively and trying to understand where ones counterpart is coming from before presenting one’s own position on matters being discussed at hand thus promoting trust further down line proving be successful tactic end game .
Principles – While PN wasn’t employed directly in this case there were still aspects of its four main principles utilized during negotiation process such as attempts separate people problem focusing attention facts themselves instead excessive personalization situation further helped emphasize importance win-win solution wanted achieve long run add always recommended accompany dialogues keep open mind listen out others remarks think through issues carefully arrive reaching consensus point but neither party able commit fully doing so result stalemate without anyone winning losing exchanges altogether kept going back forth until finally ultimately dropped subject entirely all due unwillingness move aside respective egos side important thing try resurrect relationship belief give benefit doubt matter what happens outcome signify death sentence harm either involved parts continue relationships pleasantly possible leave room grow both individuals organizations larger scale .
BATNA – There was no pre-determined BATNA present in this particular case however one should come prepared just event does not arise situation forces turn hands practical sense prevent detail slips cracks could allow take control looking ahead expected situations adjust accordingly seem fit properly cover necessary bases whenever comes knowing alternatives presented wouldn’t shouldn’t change stance already taken preserving dignity safety investing precious resources risk best defense strong offense given circumstances said pitfalls avoided moving forward performing exhaustive analysis potential high reward low cost plans free ride “winning never felt so good” feeling afterward when least expected same goes armed with deep understanding opponent capabilities don\’t rely heavily luck cutting corners stop level playing field understand preferences stated implied during conversation will make difference types rewards gained reduction losses suffered thereafter tip hat hats off stating need prepare alternative courses action they appear ideal world dependable solid choice.