It is crucial to practice business ethics to ensure that the firm fulfills its obligations to its stakeholders. One of the largest stakeholder groups within any business is its employees. These employees are vital to the organization’s success and contribute to production. To better service their customers in today’s climate, many enterprises modified their home delivery system to accommodate the COVID19 epidemic. By adhering strictly to corporate ethics, companies in this industry of service and production delivery should make sure that workers are safe and healthy. Deliverer, DoorDash, Uber Eats, Menulog, Deliverer and Menulog are some of the major players in home delivery. They are however subject to serious corporate ethics challenges, which must be dealt with in order to improve market efficiency.
Milton Friedman’s paradigm of corporate moral responsibility has significantly influenced our understanding of business ethics. Friedman says that corporations are not under any moral obligation to its stakeholders. The organization must demonstrate that they are committed to maximising profitability and complying with law. The issue raises concerns about how corporations can ensure the wellbeing of all stakeholders through areas like corporate social responsibility. Friedman believes that there have been substantial resolutions to many ethical problems in the home delivery industry. Employers are expected to pay employees fair and within the laws. The conditions that the couriers are offered by firms indicate that the wages paid to their employees fall far short of the minimum legal wage.
Couriers are unfairly treated because they are contractors and do not get the benefits that full-time employees should. Their productivity suffers, which can limit the company’s ability to achieve its full potential earning potential. Employee happiness and motivation are key components of good business ethics. They can be achieved by ensuring employees treat each other fairly. This will increase productivity and overall effectiveness of the company’s human resources management. Friedman’s thesis about businesses being responsible for maximising profits highlights the importance of ensuring that employees enjoy their work and are happy. Rachwani (2020, p. 3) argues that couriers are not happy working in home delivery services. It could have an important impact on the long-term success of the business.