One phone system Inc. faces friction because of the multiple stakeholder interest and their desire for their stores to remain open despite the company’s global growth plan. The institution must establish rigorous assessment criteria to guarantee that the subsidiary selected for closure will not have a negative impact on the institution (Kinicki & Fugate, 2020). Complex assessment criteria allow the institution to offer a realistic solution acceptable to all stakeholders. It also reduces inter-personal disputes.
Different methods can be used to collect data. The institution is able to decide which method will work best for them. The survey is distributed to all four workers covered by the subsidy. A questionnaire will be included in the survey to gather information about employers and suppliers. Clients will also be able to complete a questionnaire asking for feedback about the institution. Employees and suppliers will be able to assess the institution’s value chain process via the questionnaire (Kotler & Keller, 2016). They will also describe the contributions they make to the success of the business. Interviews with workers can be conducted either in person or by telephone. Only the top managers of subsidiary companies will be interviewed because they are more knowledgeable about manufacturing processes. This interview will examine supplier relationships, manufacturing costs and efficiency as well as the final product. To collect data on historical performance of the institution, including sales, revenue and market share, an empirical study will take place. Data will be evaluated based upon the consistency of current empirical data and their quality. For example, manufacturing cost statistics should be correlated with process efficiency statistics.