The company should make the initial effort to change the organizational structure to a divisional organizationogram in order to improve formal contact and quality decisions-making.
The company’s operational efficiency will be improved by adopting a divisional structure. The adoption of divisional structures increases employee autonomy and interdependence which in turn enhances productivity (Anderson 2019, 2019).
Because the program allows management to engage with the community, it will encourage participation.
Customer Service: This will have an impact on customers.
A change in organization structure could lower the company’s risk by allowing workers and managers to work together on decisions-making and review of strategic objectives.
Operation Management: When restructuring an organization, the company might consider Kotler’s 8-step Transformation Model.
The objective of Kotler’s eight-step approach is to ensure that there are no role ambiguities and misunderstanding throughout the execution phase (Armstrong & Taylor, 2020).
Managers, executives, and consultants, are all key internal players involved in the implementation and design of organizational structure transformation. The executive will be responsible for ensuring the structure supports strategic objectives (Whetten & Cameron, 2020). To facilitate smooth transition, the business specialists will guide the institution.
The organization must also conduct a training needs analysis in order to ensure that their workers are receiving the right training (Mahmud and al., 2019,).
A poor need assessment can have a detrimental effect on an institution’s training programs, which may not produce the desired results. Organizations can save on training expenses by using only competent-based assessments.
Social Impact: Organizations can use training requirement assessments to identify skills gaps and implement appropriate strategies to improve service delivery (Vincent 2020).
As a result, customers’ happiness will rise as a direct result of training needs assessments. Employees who have mastered their roles and responsibilities will serve them well.
The business risks associated with training needs assessment include worker failure to obtain trustworthy information, and deliberate sabotage. To reduce resistance, employees must be made aware of the importance and encouraged to participate in the training process (Malik 2018, 2018).
Management of operations: Companies may use six-sigma in order to find the best quality improvement strategies.
Six-sigma can be used because it details how quality improvements should be made. This will help reduce costs, increase the scope of your project, and minimize hazards.
Principal stakeholders will include HR specialists and other professionals who are contracted to instruct staff.
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