Two communication challenges are examined in the paper. Two of these communication hurdles are selective perception and filtering. Filtering is the act of withholding information or manipulating people’s responses to it (Carpenter and colleagues, 2013; Russell and co., 2015). The essence of filtering is that it may prevent members from having a complete understanding. Ebber was subjected for screening. Ebbers, in particular, admitted to being unaware of any organisation-wide misconduct (Crawford and Associates, 2005). Ebber on the other side was well aware of fraud within the company, and was one its benefactors. Ebber was using money owned by the organization to waste it, and he prevented it from meeting its purposes. Ebber was found legally responsible for embezzling funds from the organization. Worldcom could have had a more successful company if it had used excellent communication. WorldCom may have had a communications strategy in place to make sure its employees didn’t hide information.
Second, selective perception refers to humans adapting what they hear or see according to their preferences. Ebber, for example, was aware that Sullivan was manipulating his perceptions, but he didn’t believe it to be him (Crawford 2005). Ebber didn’t want to take criminal responsibility, he just wanted to be heard or seen what he wanted. Ebber admitted that he wasn’t concerned or caring about what was happening within the company. This is a case for selective perception. My belief is that groupthink played a significant role in Worldcom’s downfall (Castle & Carpenter, 2012; Carpenter et. al., 2013). Ebber, Suvillian came to an agreement through analysis of the results or participation in critical thinking.
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