This phase involves the creation of solutions for the issues identified in the three DMAIC procedures. The primary goals of improvement are to eliminate the root causes and establish desired behaviors. In addition, the improvement phase includes tasks such as designing viable solutions, choosing the best choices, doing a cost-benefit analysis, testing the solution, and evaluating its efficacy (Briziarelli & Guillem, 2016).
By defining clear objectives, the business can take corrective action and define how team members will behave. The business should set an intelligent objective to avoid confusion between members. They will also be able to understand all facility assessment criteria in order for them determine the closure of a particular facility. To ensure cohesiveness during the implementation phase, the second remedy is to organize team-building activities to build relationships and strengthen synergy. Final remedy is to establish an open communication system between members of the team and managers (Morden (2016)). To manage all aspects of the enhancement and implementation process, the team needs to create a strong leadership structure.
When setting objectives, Specific, Measurable. Attainable. Realistic. Objectives that are not in line with the SMART criteria will be reevaluate. In order to measure team building’s effectiveness, the pace at which interpersonal conflicts decrease will be used. Open communication will be evaluated based upon the level of participation and how often workers and members contribute (Morden 2016, Morden). Also, communication will be measured by the effectiveness of the meetings within the first week. Team leader effectiveness will also be evaluated by their achievement of SMART goals.
A misunderstanding in team formation is the first source of resistance. Some team members may have conflicting interpersonal relationships. A second source of resistance lies in the formulation mutually inclusive and SMART goals that will establish teams’ priorities. Third, determining the evaluation criteria that will be used to select the right facility to close is a challenge. A detailed selection criteria should be established for team leaders, with preference given to competence and experience. This is the first suggestion for improving. A second option to overcome opposition is to ensure that all stakeholders are involved in all decision-making stages, including when it comes down to defining SMART goals (Forsyth 2018, 2018). Last, we recommend that objective standards for assessing stakeholder agreements be developed.