Unintended results can help to identify the methods and alternatives that could be employed to overcome them. The enhanced phase focuses on generating ideas for the impact and resolution of problems (Reilly & Williams, 2016). Enhancement is achieved by using an SIPOC and an impact effort matrix. OnePhone Inc. believes that interpersonal conflicts among management are the root cause of the problem. It is also possible to understand the roles of different stakeholders, and work with them in order to improve the situation. This phase identifies how important it is to prioritize issues and provide solutions that will enable effective management.
Different techniques can be combined to determine the potential unintended consequences and to provide control. SIPOC and Ishikawa diagrams allow individuals to understand the relation between causes and effects. One example is the inability to establish a human connection among managers, which has made it difficult for the goal of selecting the right firm. The Ishikawa diagram can help identify the factors that prevent optimal team functioning. Alternately, the Ishikawa diagram, SIPOC and 5W-1H strategies can be used to help the team stay focused during the execution process in order to achieve the desired objective (Steenkamp 2017,). The company can develop an efficient plan to achieve the desired result by understanding the root cause.
DMAIC’s stages allow individuals to identify and control unintended consequences. This allows them to be clear about their duties and the expected outcome. This defining aspect allows for problem definition and objective formulation. Measurement focuses on measuring the issues, analysis identifies the fundamental cause of the difficulty, improvement focuses on solutions, and control is concerned with sustaining the solutions (Armstrong & Taylor, 2020).
This control is about sustaining the successes made during implementation. OnePhone Inc’s first step to facilitating control is for team members to provide regular updates. Regular reporting will help in the analysis of progress and provide comments. It also encourages members to keep an objective implementation. (Steenkamp 2017). You can also strengthen control by engaging with staff. Staff will be able to conduct objective processes easier if there is greater cooperation.