Transactional systems are databases that record a company’s daily transactions. Three major transactional databases include Customer Relationship Management (CRM), Human Resources Management (HRM) and Enterprise Resource Planning (ERP).
The register at the check-out line in the grocery store is an example of a transactional system. The information collected in this transactional system’s database helps those in charge to decide what to keep on the shelves. The collected information also helps accounting keep track of revenue and logistics keep track of inventory.
Respond to the following in a minimum of 175 words:
- Identify 1 CRM, HRM, or ERP system you interact with on a regular basis.
- Describe the type of information that this system collects and share how the identified system contributes to the success of the business.