For this assignment, select a healthcare facility that you regularly visit, e.g., a pharmacy, a doctor’s office, a hospital, a dentist’s office, or any other facility of your choice. Observe the steps performed to serve customers. Explain the importance of variation to health care organizations and answer the following questions in a Word document, then submit.
- What might the key processes for health care organizations be? Create a Flowchart Diagram to depict the key processes.
- What are common causes of variation that could affect the key processes of health care organizations?
- Which special causes might be more important than the others?
- How might health care organizations’ business environment be dynamic and change over time?