EN36S : Technical Communication
Technical communication skills are:
important primarily in the Information Technology sector.
increasingly critical to success in most business-related jobs.
utilized by individual employees, not work teams.
independent of ethical concerns.
Methods for preventing/overcoming group conflict include all EXCEPT:
recognizing that gender differences are a myth.
building cross-cultural understanding.
In evaluating the accuracy of source information, be aware that:
printed sources are consistently reliable.
digital sources should not be used in research.
even reputable information sources may contain hidden agendas.
you can trust only independently funded, noncommercial sources.
When editing for clarity, do all of the following, EXCEPT:
avoid ambiguous pronoun references.
use passive voice whenever possible.
Integrate fluency into a technical document by:
making fine distinctions between related ideas.
avoiding simple terms.
keeping sentence lengths about the same.
using acronyms only selectively.
have ethical and legal considerations.
can be written for transmittals, to create summaries, or for follow-up.
focus on one topic.
All of the above answers are correct.
Avoid the following in writing your résumé:
Putting work history before education.
Putting work history in direct chronological order.
Adding hyperlinks to an online résumé.
Including achievement statements within your work history.
require careful, precise editing.
can use visuals without descriptive text.
should not include multicolumn design.
Informal informational reports do NOT include:
feasibility or causal analyses.
peer review reports.
Formal proposals are NOT for: