Part 1: Answer the module review questions listed below. These questions were chosen to demonstrate your understanding and help you assess your progress.
Part 2: You were tasked to provide training for a user group for a new ERP system that your organization is about to launch. Prepare two agendas; the first training is for the user group before the system “Go- live,” and the second agenda for the user group after “Go-Live.” What items will you cover in each training session? How would the training session be conducted? Explain your answer.
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